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App Connectors

Connect your SaaS tools to ShiftControl for richer app insights and automated user data syncing.

Overview​

The App Connectors page lists and manages your integrations with third-party SaaS applications. These connectors pull user and app data into ShiftControl, enabling better visibility into who’s using which apps and where licenses are active.

App connectors list view

Each connector displays:

  • Connector – The service or integration name (e.g., Slack, HubSpot, Box).
  • App name – The connected app record in your catalog.
  • Status – Whether the connector is enabled or disabled.
  • Health – Connection health and data sync status.
  • Auth Status – Indicates whether authentication has been provided or is required.

How App Connectors Work​

App connectors use secure OAuth or API-based integrations to communicate with supported third-party services. Once connected, ShiftControl automatically syncs user information and app metadata at regular intervals (usually every hour).

These integrations make it easier to:

  • See which users are active in each app.
  • Identify unused or duplicate licenses.
  • Centralize app management across your organization.
tip

You can view all available connectors in the App Catalog. If a service you use isn’t listed yet, you can still add it as a Custom App.

Enabling an App Connector​

To enable a connector:

  1. Locate the desired app in the list.
  2. Click the ⋮ menu and choose Authenticate.
  3. Complete the OAuth or API key authentication flow.
  4. Once connected, the Status will change to Enabled, and Auth Status will show as Authentication provided.
note

Some integrations (like Slack or HubSpot) may require admin-level permissions to complete the connection.

Managing Connectors​

After setup, you can:

  • Disable a connector to pause syncs temporarily.
  • Reauthenticate if credentials expire or permissions change.
  • Delete authorization to fully disconnect the app.

See our Integration Management page for more details.