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Dream Team

Connect Dream Team to ShiftControl and make HR data your single source of truth for user management.

Overview​

The Dream Team integration allows you to connect your Dream Team system to ShiftControl, enabling HR data to become the single source of truth for user management across your organization. This integration streamlines user provisioning, updates, and lifecycle management based on your HR records.

Why It Matters​

  • HR-Driven Identity: Your HR data becomes the single source of truth for identity management
  • Clean User Records: Maintains accurate user information during organizational changes
  • License Optimization: Saves on JumpCloud licenses by creating users only when needed
  • Automated Lifecycle Management: Automatically handles user provisioning, updates, and deprovisioning

Advantages Over JumpCloud's Built-in Connector​

Our Dream Team integration offers several improvements over JumpCloud's native connector:

  • Full Field Synchronization: Manager and other key attributes now flow through completely
  • Scoped Credentials: Supply ShiftControl with a limited Dream Team token (no need to share JumpCloud super-admin credentials with Dream Team)
  • Cost Savings: Unlike JumpCloud's native integration that may create staged users before their start date (costing you license fees), ShiftControl creates users only when actually needed

How It Works​

  1. Regular Synchronization: ShiftControl polls Dream Team regularly and compares records
  2. Comprehensive Change Detection: Automatically detects adds, updates, disables, and re-enables
  3. Smart Pre-start Provisioning: 5 days before a new hire's start date, we enable the account in silent mode so Gmail, Calendar, and Docs are ready without emailing the user

Retrieving Dream Team Tokens​

ShiftControl uses your Dream Team API tokens to read employee data. To retrieve them, sign in to your Dream Team account and go to: https://app.dreamteam.io/my-settings

1

Sign in to Dream Team

Sign in to your Dream Team instance with administrator permissions.

2

Open Your Settings

Navigate to https://app.dreamteam.io/my-settings in your browser (or go to My Settings from the UI).

3

Copy Access and Refresh Tokens

On the settings page, locate the API section and copy both the Access token and the Refresh token. You'll temporary store them on in a text file or secure location. You will provide them to ShiftControl during setup.

BambooHR Account Menu

Getting Started​

1

Add the Dream Team App

Navigate to Integrations → Dream Team and select "Add Authorization" in ShiftControl.

2

Provide Tokens

  • Enter the Access token
  • Enter the Refresh token
3

Authorize the Integration

Click "Authorize" to complete the setup. ShiftControl will validate the tokens and begin initial synchronization.

4

Monitor Synchronization

ShiftControl will begin synchronizing with Dream Team automatically — check the integration status page for progress and any errors.

Benefits​

  • Cleaner User Data: Maintain accurate and up-to-date user information
  • Smoother Onboarding: New employees have access to necessary systems before their start date
  • Tighter Security: Proper deprovisioning when employees leave
  • Reduced Manual Work: Eliminate the need for manual user management tasks