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Omni HR

Connect Omni HR to ShiftControl and make HR data your single source of truth for user management.

Overview​

The Omni HR integration allows you to connect your Omni HR system to ShiftControl, enabling HR data to become the single source of truth for user management across your organization. This integration is particularly valuable for our Asia-based customers, as Omni HR ships no native IdP connectors.

Why It Matters​

  • Single Source of Truth: Turn Omni HR into a single source of truth for identities—no more manual spreadsheet uploads
  • First Seamless Path: ShiftControl delivers the first seamless path from HR to downstream apps for Omni HR users
  • Automated Lifecycle Management: Automatically handle user provisioning, updates, and deprovisioning
  • Streamlined Operations: Eliminate manual data entry and reduce human error

Key Features​

  • Full-Field Synchronization: Manager, department, start date, and every other key attribute flow straight into ShiftControl
  • On-Demand Sync: Don't want to wait for the hourly update? Simply go to the actions menu for the integration and click "Refresh data" to start a new sync
  • Pre-Start Provisioning: Five days before a new hire's start date, we silently enable the account so Gmail, Calendar, and Docs are ready without sending the welcome email
  • Automatic Status Management: Automatic disable/re-enable keeps your roster accurate and compliant

How It Works​

ShiftControl polls Omni HR hourly to spot new hires, role changes, and departures. The integration automatically detects and processes changes, ensuring your user data is always up-to-date across all connected systems.

Getting Started​

Step 1: Create an Omni HR Report​

Before setting up the integration in ShiftControl, you need to create a report in Omni HR that exposes the employee fields required for the integration:

1

Prepare a user account for API access

  • You'll need a user account to access the Omni HR API
  • The integration leverages Omni HR's access control system to retrieve data
2

Navigate to Reports in Omni HR

Access the Reports section in your Omni HR dashboard

Navigate to Reports
3

Create a custom report

Click on the option to create a new report

Create custom report
4

Set up the report

  • Click on Add Report
  • Click on master report
  • Use the interface to select the fields you need for the report
Select report fields
important

Do not choose custom fields as they are not supported at the moment.

5

Include required fields

Make sure to include the following required fields in your report:

HRIS FieldShiftControl Field
Basic->Preferred nameN/A
Basic->Employee IDN/A
Contacts - email->Email (Work)email
Employment->Start dateN/A
Employment->Last day of workN/A
Employment->StatusN/A
Job->Companycompany
Job->Departmentdepartment
Job->PositionjobTitle
Job->Locationlocation
Job->Employment typeN/A
Team->Managermanager
info

Even though we don't map every field, we still require them to be present in the report so we can determine the appropriate actions to take for each user.

6

Create the report

After selecting all required fields, create and save the report

7

Get the report ID

Contact the support team to obtain the unique ID for your report

Step 2: Add Authorization in ShiftControl​

Once you have created the report in Omni HR and have obtained the report ID, you can set up the integration in ShiftControl:

1

Add the Omni HR App

Navigate to Integrations → Omni HR and select "Add Authorization"

2

Provide Credentials

Enter the following lightweight credentials:

  • Username & Password – an Omni HR account with read access
  • Omni HR Domain – e.g., acme.omnihr.co
  • Custom Report ID – the ID of the report you created in the previous step
3

Authorize the Integration

Click "Authorize" to complete the setup

4

Monitor Synchronization

ShiftControl will begin synchronizing with Omni HR automatically

Benefits​

  • Hands-Off User Management: Eliminate manual user creation and management tasks
  • Smoother Onboarding: New employees have access to necessary systems before their start date
  • Tighter Security: Proper deprovisioning when employees leave
  • Data Accuracy: Ensure consistent user information across all systems