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Directories

Connect and manage your organization’s HRIS and identity providers in one place.

Overview​

The Directories page lets you connect to your organization’s HRIS (Human Resources Information Systems) and Identity Providers (IdPs). These integrations sync users, departments, locations, and other key organizational data into ShiftControl, helping automate onboarding, offboarding, and access management.

Directories list view

Each directory shows:

  • Connector – The service name (e.g., Google, JumpCloud, BambooHR).
  • App Name – The corresponding app integration.
  • Type – HRIS or Identity Provider.
  • Status – Whether the connector is enabled or disabled.
  • Health – Indicates whether data synchronization is running properly.
  • Auth Status – Shows whether authentication is required or has been provided.
  • Primary – Identifies which Identity Provider is the organization’s main source of truth.

Directory Types​

HRIS​

Integrations such as BambooHR, Deel, or HiBob automatically sync employee details, departments, and locations. They’re the backbone for keeping user records up to date across systems.

See our Integration Management page for more details.

Identity Providers​

Integrations like Google Workspace and JumpCloud manage authentication and account lifecycle events. They provide secure user identity management and are often used as the organization’s primary directory.

tip

For most organizations, it’s best to connect both an HRIS and an Identity Provider — the HRIS manages employee records, while the IdP manages login and access.

Enabling a Directory​

To enable a directory connector:

  1. Click the ⋮ menu beside the directory you want to enable.
  2. Choose Authenticate to connect your account.
  3. Once authenticated, the Status will update to Enabled and the Health indicator will show Healthy when sync is successful.
note

Most connectors require admin-level credentials to authorize the integration. Once connected, ShiftControl will automatically start syncing directory data every hour.

Managing Connected Directories​

After setup, each directory can be:

  • Disabled – Pauses syncing but keeps previous data cached.
  • Reauthenticated – If your authorization token expires.
  • Set as Primary – Determines which directory ShiftControl uses for identity data and user provisioning.