Device Health
One health grade per device, so you can see the state of the whole fleet at a glance — and know which machines to look at first.
Overview
Where Needs Attention groups devices by a single problem, Device Health gives every device an overall grade — Critical, Warning, or Healthy — rolled up from several signals. It's the view for the bigger question: how is the fleet doing overall, and which machines are trending toward trouble before they actually fail?
How It Works
Three cards at the top count how many devices are Critical, Warning, and Healthy, and the tabs let you filter to just one grade. The table then scores each device across the dimensions that make up its overall grade:
| Dimension | What it measures | Why it matters |
|---|---|---|
| Overall | The rolled-up grade for the device | Your at-a-glance priority — sort by this to put the worst devices on top |
| Battery | Battery health (laptops) | A failing battery is a support ticket and a replacement waiting to happen |
| Disk | Free disk space | A nearly-full disk causes slowdowns, failed updates, and crashes |
| Encryption | Whether the disk is encrypted and a recovery key is held | The single most important security signal — see Device details |
| Secure boot / TPM | Hardware security (Secure Boot, TPM) is on | Confirms the machine's firmware-level protections are active |
| Stability | Uptime / restart behaviour | Frequent crashes or never-restarting both show up here |
| Reachability | How recently the device checked in | A device you can't reach is one you can't protect or fix |
A device lands in Critical when one or more of these is in a bad state (for example, an unencrypted disk or a nearly-full drive), Warning when something is trending the wrong way, and Healthy when everything's in range.
Common Scenarios
Scenario: Triage before a hardware budget request
Filter to Critical and Warning, sort by Overall, and you have a defensible, evidence-backed list of the machines that need attention or replacement — with the specific reason (battery, disk, encryption) next to each one.
Scenario: Proving the fleet is in good shape
Before a security review or board update, the three counts at the top — X Healthy, Y Warning, Z Critical — are a one-glance summary of fleet posture, with the detail to back it up if anyone asks.
Things to Know
- Health is computed from live JumpCloud signals, so grades reflect the current state of each device.
- Encryption shows up in two places on purpose — here as a health dimension, and in Needs Attention as its own triage group. They're the same underlying fact viewed two ways.
- Use it to get ahead of failures, not just react to them — Warning is your chance to act before a device becomes Critical.
Related Features
- Needs Attention — devices grouped by a specific, actionable problem.
- Viewing devices — the full inventory and filters.
- Device details — open any device to see the specifics behind its grade.